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Career advice

Sharing Bad News at Work? Read This First

Last month, my sister landed a fantastic new job, but she dreaded telling her boss, who she loved, that she was leaving. We strategized about how to break the news, and she rocked it — so much so that her manager promised to look out for a...

8 Phrases You Should Never Say at Work

Sometimes the little things we say can have a positive lasting impression. Maybe your boss shared bad news about a project, and you thought of the perfect response to soften the blow. Or you won over a difficult client with just the right reply...

How Important Are Soft Skills If You Do Good Work?

I manage a four-person team. One of my staff members is incredibly hard to work with. She’s negative, combative, resistant to feedback and direction and doesn’t get along with the rest of the team. But her work is good, and so I don’t have...

7 'Soft' Skills You Need for Career Success

Want the secret to career success? Hint: It’s not just the mastery of a specific software program, excellent writing or organizational skills, or anything else that might show up on the list of must-haves on a typical job description. Rather, how...

It’s Not Just Business

Conventional wisdom tells us It’s Not Personal, It’s Just Business, but I would venture to say the opposite. All business is personal — especially small business. If you are a solopreneur or own a small business, it’s in your best interest to be...

Are You Sure You Want to Wear That to Work?

As long as you’re adhering to the office dress code, does it really matter what you wear to work? If you’re telecommuting, does it make a difference if you’re wearing pants or pajamas? Maybe. Researchers have found increasing evidence that how we...

How Can I Lead My Team Through Crisis?

In the last month, my team has been reorganized and cut by 25 percent as part of overall company layoffs. My staff members are, understandably, freaking out and wondering if more cuts are coming. It’s more important than ever that we keep...

One Word That Led to My Business Success

A few years ago, over one of those casual weekday dinner parties where the wine and candlelight combine to almost make you believe it’s the wee hours of Saturday, my friends and I chanced upon a trail of discussion: What should our “Word of the...

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