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My New Staff Resents Me — What Do I Do?

I recently started a new job where I manage a department of five people. One person on my team applied for my role but didn’t get it — and I’m getting the sense that he and the rest of the team resent me for it. How do I smooth things over and...

How Do I Fire a Popular Employee Without the Staff Hating Me?

I need to fire our office manager. It’s a mix of issues all related to attention to detail and organization. I’ve clearly warned her and put her on a performance improvement plan, which she hasn’t passed, so I’ve got my documentation in order....

Why is it So Easy for Some to Succeed While Others Fail Miserably?

It seems as if I keep repeating the same mistakes over and over again. Each time I think I am on the right track to success I take several steps backwards. I've had several businesses that have failed, though I keep trying.  What am I doing...

I’m Ready to Start My Dream Career

“I have been in my field for over two decades and I’m ready to start my dream career, but I’m not sure what that looks like exactly. I’m obsessed with organization and budgeting, but without a hardcore financial background, I’m unsure what type...

How Can I Make Money Doing What I Love?

I’ve been in my field 25 years, and I'm ready to do something new. But I don't know what that is. I’ve read every book and article about finding your passion and making money at it. Many of the books suggest writing down your ideal day. Mine...

How Do I Manage People in Areas I Don’t Know Well?

I’ve been put in charge of overseeing four different departments, including two in which I have no expertise at all (IT and communications). Luckily, those departments both have competent managers (who each report up to me), but what should my...

Help! My Employee is Flirting With Me

I was promoted to management in a small business fairly recently. I'm female in my early twenties and most of my staff are males in their thirties. Most of the guys have gone through a phase where they casually flirt with me then move on.   One...

Is Crying at Work Ever Okay?

How should I react to someone who cries in a meeting where I'm giving potentially difficult feedback? I come from the corporate consulting world where crying would be a huge sign of weakness, but now I'm in the nonprofit sector, where (at least...

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