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Should You Hire Your Friends?

Justine Lackey made a mistake by hiring a girlfriend. “Working together was the end of our friendship. No sooner had I paid her than she started to miss deadlines and stop returning emails,” says the founder of Good Cents Bookkeeping. Hiring...

Key Steps on the Road to Profit

Kate Gatski is the co-owner of Gatski Metal. She and her husband make furniture and sculptures with reclaimed materials. How have you turned your art into a profitable business? We started in 2003 using holistic resource management, a method of...

Know Your Worth—AND Your Value

Devising a pricing strategy? Let’s go back to class. Math and psychology, specifically.  Create a formula Designer and craftswoman Megan Auman uses a formula to determine the minimum to charge: Materials + time/labor + expenses + profit (The...

You Need Problems to Succeed

Helen Lo had recently retired and was loving retirement's greatest perk: time to travel.  “But air travel quickly became a hassle. Like most women, I was carrying a loaded purse, which aggravated my back and neck issues." And so Lo & Sons was...

Laurel Touby Sticks to Her Guns

Laurel Touby is the founder of mediabistro.com, which serves up news, job listings, and classes to media pros. She sold her company for $23 million in 2007. We caught up with Laurel at SXSW Interactive. Why did you start mediabistro? It started...

Are You Listening to Prospective Customers?

Here's my sales tip rant for the day: Respond to your sales prospects in the way they've requested. If they ask for more information, email it. If they ask for a reference, send it. If they say, "Please email me, don't call me," don't call! It’s...

We All Need Money to Grow

Let's say you've launched a digital wedding-invite business, and $250,000 in investment capital would accelerate product development and customer acquisition.  If you think you’re ready to raise capital, here are three questions to ask yourself:...

Stagnant Revenue is Overrated

Entrepreneurship can feel like an illness—working day and night with big vision, but little cash flow. Some businesses work. Some don't. At a certain point you have to decide: Is my business thriving or do I need to make a major change, or even...

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