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Know Your Clients: A Gold Mine

Amanda Steinberg asks Ramit Sethi, founder of I Will Teach You to Be Rich, about creating a profitable customer base. Why don’t more people start businesses? Most people spend their time on fake business work, like creating a website, getting on...

How to Get Paid

Think sales is the hardest part of running a services business? Wrong. Cashflow is harder. You're entitled to a downpayment. Don't wait until the end of a project to send an invoice. As part of your negotiation and written contract, specify...

Tips for Going Retail

Bag from Kaela Designs   How do you make that retail leap from selling your product on Etsy to having it carried in over a dozen boutiques? Ask the founders of Kaela Designs. Two years after the mother-daughter team launched their line of...

Do You Really Need That Tough Customer?

So how can you avoid unrewarding clients and projects in the first place? I asked my brilliant Twitter friends for their personal red flags: @sarahjbray knows it's time to run when a potential client says, "It should take no time at all!" You're...

Source Opportunities on the Street

Potential customers are everywhere—are you talking to enough strangers? Make a New Year’s resolution to start now—and keep it up in 2013. You don't just have to go to conferences to network and grow your business.  When I was in web development,...

Strategies to Drive More Revenue

Let’s help you make more money, shall we? Two questions to start: How many customers did you serve this July, and how much total revenue did you bring in? Time to calculate your average revenue per customer. For example, if you grossed $4,000 and...

A Primer on Cause Marketing

Thinking about how your company can do some good in the world—and boost your bottom line? Sarah Durham, founder and principal of Big Duck, a communications firm that works with nonprofits, shows you how to get started with cause marketing, i.e.,...

Your 2.0 Marketing Plan

Old-style marketing: Hire a pro to “build your brand” and “position” your product. Marketing 2.0: Leverage superplatforms to tap into massive, growing audiences to find dependable streams of new customers. In other words, learn to be a “growth...

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