Thank you for your many candid responses to yesterday's post on haggling.
It got us thinking: about the issues that face small, skill-based businesses; about the reason for negotiating; about the challenge of pricing one's goods or services.
Many readers criticized the idea that haggling should be a habit. As a reader named Joyce Marie commented:
I think it's an insult... to ask for a discount on everything I'm buying. Especially from a small business, who... know first hand how hard it is to stay afloat.
Several small business owners made the case that haggling often feels like a devaluation of their product—especially if the haggler just wants a discount.
When we wrote yesterday's post, we didn't highlight that perspective. The DailyWorth audience includes entrepreneurs and small business owners, and many other people as well.
The aim of the post was a broad one: To encourage people to ask for a better price—because often it's there for the asking. It ain't personal, it's business. As a reader named Autumn commented:
I've had customers ask for a discount, and usually I can offer up something small which makes the customer feel good. I believe that in a lot of these instances this made the difference between securing a sale and not getting one at all because our product was just slightly out of their budget initially. Every business is different though, so it may not work for all. I think that's why it "never hurts to ask" as the article advised.
We are taking this debate seriously because it spotlights several issues that concern us, as we all move toward greater self worth and net worth:
- How do you price your product so that you get its full value, not just the rock-bottom cost?
- How do you sell your product (i.e. market it) so that customers perceive its full value?
- How do we handle the rampant emotions that arise in any negotiation—pride, fear, guilt, esteem—and move toward a fair deal, i.e. get what we want, what we deserve?
Again, we tremendously value your thoughts and comments on this topic. It's a powerful and important one, whether you're working for yourself or someone else. We look forward to our greater and shared growth and understanding. Seriously.
With much respect,
Amanda Steinberg (founder) and MP Dunleavey (editorial director)